MultiSafepay Status

MultiSafepay status

All Systems Operational

API Operational

Payments Operational

MultiSafepay payment pages Operational

MultiSafepay account dashboard Operational

MultiSafepay app Operational

docs.multisafepay.com Operational

Customer support Operational

multisafepay.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 15, 2025

No incidents reported today.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

PayPal Transaction Status issue

Resolved - The incident has been resolved.
Oct 7, 12:42 CEST

Monitoring - A fix has been implemented, and we are currently monitoring the results to ensure full recovery of PayPal transaction status processing.
Oct 7, 12:41 CEST

Investigating - An issue has been identified affecting the processing of PayPal transaction statuses. Our technical team is currently investigating the root cause to restore normal operation as soon as possible.
Oct 7, 12:32 CEST

EXTERNAL - KBC: Full disruption

Resolved - The incident at KBC was resolved around 08:00 CEST. Transaction processing has since returned to normal, with conversions performing as expected.
Oct 7, 09:29 CEST

Identified - An incident has been identified at KBC, resulting in a failure to process KBC payments since 10:52 CEST We are currently awaiting further updates from KBC regarding the resolution of the issue.

Further communication will follow as soon as more information becomes available.
Oct 6, 11:31 CEST

Oct 6, 2025

Payment method performance degradation - PayPal Transactions

Resolved - Transaction processing has remained stable since 18:30 CEST, and no further duplication scenarios have been observed. We’ll continue to monitor closely, but the incident will be closed for now pending any new findings.
Oct 6, 19:45 CEST

Investigating - We’ve identified an issue where, in specific scenarios, PayPal transactions are being duplicated. Our team is actively working with PayPal to determine the root cause and implement a resolution.
Oct 6, 12:51 CEST

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.