Identified - Scheduled security maintenance is currently in progress. During this maintenance window, the TEST environment, including the TEST Merchant Panel and TEST API, is temporarily unavailable.
The LIVE environment and transaction processing are not affected.
Further updates will be provided once the maintenance has been completed.
Oct 22, 2026 - 09:40 CEST
API
Under Maintenance
Payments
Under Maintenance
MultiSafepay payment pages
Under Maintenance
MultiSafepay account dashboard
Operational
MultiSafepay app
Operational
docs.multisafepay.com
Operational
Customer support
Operational
multisafepay.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2026
Unresolved incident: TEST environment -- Scheduled maintenance announcement.
Resolved -
This incident has been resolved.
Oct 21, 12:40 CEST
Investigating -
We are aware of an outage on Revolut’s side that impacts card transactions with Revolut-issued cards. This issue is external to the MultiSafepay platform; all other payment methods remain operational. We are monitoring the situation and will provide an update once service is restored.
Oct 20, 12:26 CEST