MultiSafepay Status

All Systems Operational

API Operational

Payments Operational

MultiSafepay Connect Operational

MultiSafepay Control Operational

MultiSafepay Control App Operational

MultiSafepay Docs Operational

Customer Support Operational

MultiSafepay corporate website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 2, 2021

No incidents reported today.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

Lightspeed integration - performance issues

Resolved - The incident has been resolved since 15:51 CET and our team will continue monitoring the service closely.
Feb 18, 15:56 CET

Identified - Our systems are reporting performance issues on the Lightspeed integration. Our team is currently looking into the issue.
We will update as soon as possible
Feb 18, 15:47 CET

Feb 17, 2021

Mastercard transactions impacted - Increase in error rate

Resolved - Since 09:20 CET the Mastercard transactions are operating under normal rates. An investigation is being carried out to the cause of the issue.
We will keep monitoring closely for the coming hours.
Feb 17, 09:38 CET

Investigating - We are currently investigating an issue with Mastercard transactions as we're experiencing elevated error rates. Not all Mastercard transactions are affected.

Our team will update as soon as an update is available on the situation and resolution.
Feb 17, 09:19 CET

Feb 16, 2021

No incidents reported.