MultiSafepay Status

All Systems Operational

API Operational

Payments Operational

MultiSafepay Connect Operational

MultiSafepay Control Operational

MultiSafepay Control App Operational

MultiSafepay Docs Operational

Customer Support Operational

MultiSafepay corporate website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

Bancontact transactions unavailable

Resolved - Between 11:17 am and 11:27 am we experienced connectivity issues with Bancontact. Transactions were not possible to process during this period. The issue has been identified and resolved.
Oct 20, 12:42 CEST

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

iDEAL performance issues with ABN AMRO

Resolved - This incident has been resolved. MultiSafepay will monitor the situation closely in the next couple of hours.
Oct 16, 18:23 CEST

Identified - The issue has been identified and a fix is being implemented.
Oct 16, 16:29 CEST

Investigating - ABN AMRO has reportedly issues with handling iDEAL payments, other banks do not seem to be affected at this point. We're closely monitoring the situation and will update soon.
Oct 16, 16:29 CEST

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.