Resolved -
Our processing bank has now successfully re-executed the affected settlement batches, and the funds have been settled. Payouts are expected to be received as normal.
Feb 3, 14:21 CET
Identified -
Our processing bank has encountered a disruption in processing settlement batches, which has resulted in a delay in payouts. The incident has been flagged with the bank, and they are actively working to resolve it. The affected batches have been re-executed, and payouts are expected to be received between today and tomorrow depending on the bank.
Feb 3, 10:02 CET