MultiSafepay MCP performance degradation

Incident Report for MultiSafepay

Resolved

The incident has been resolved. We'll continue the monitor the situation closely and do a review

Posted Feb 18, 2022 - 12:08 CET

Update

We are continuing to investigate this issue.

Posted Feb 18, 2022 - 11:59 CET

Investigating

We are currently investigating an issue on our MultiSafepay Control that prevents some users to login

Posted Feb 18, 2022 - 11:59 CET

This incident affected: MultiSafepay account dashboard and MultiSafepay app.