Mastercard performance degradation for 3D Secure

Incident Report for MultiSafepay

Resolved

This incident has been resolved

Posted Nov 30, 2022 - 11:20 CET

Monitoring

MasterCard is performing almost at normal levels, we are awaiting confirmation of resolution by MasterCard to resolve this incident.

Posted Nov 30, 2022 - 10:59 CET

Identified

The issue has been identified on the MasterCard side. Awaiting resolution.

Posted Nov 30, 2022 - 09:57 CET

Investigating

We are currently investigating elevated error rates on Mastercard transactions with 3D Secure. Source of the issue appears to be on MasterCard side.

Posted Nov 30, 2022 - 09:46 CET

This incident affected: Payments.